Shipping & Delivery

We currently ship only within Australia.

We're a small but mighty bunch, so your order might take 1 - 3 business days to get prepped and shipped. We strive to dispatch all orders in 24 hours

Please note that shipping times may be longer during busy periods or public holidays.

Shipping Costs

All Australian orders are shipped via Australia Post.

Standard Shipping:

• Orders over $99 (3-7 Business Days) - FREE
• Orders under $99 (3-7 Business Days) - $7.95 AUD

Express Shipping:

• Orders over $150 (1-2 Business Days) - FREE
• Orders under $130 (1-2 Business Days) - $11.95

All prices noted above are in AUD.

Dispatch Times

All stocked items will be dispatched within 1-3 days from the date the order was placed. Some pre-order items may take longer to ship; customers will be notified if so.

• Please note that all orders will be sent during our operating times of Monday - Friday 8:00am - 5:00pm Australian Eastern Standard Time.
• If you need an order safe dropped, you will need to select safe drop via your Australia Post tracking portal.
• Please note there may be a delay of up to 2 days during our peak sales periods.
• Shipping days do not include public holidays.

Delivery Partners

We use Australia Post for shipping across Australia.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your order. Please note that tracking information may take up to 24 hours to appear in the courier's system.

If you have any questions about our shipping policy, please don't hesitate to contact us.

Click & Collect

Want to save on shipping costs? Email us at hello@nivaa.com.au and we might be able to offer you click & collect.